Please unwrap the goods immediately and dispose of the packaging safely out of the reach of small children.
Our beds have been hand tailored with a wide mix of either natural and/or man made fillings to ensure long lasting sleep comfort. We hope you find the following information useful and it helps you get the maximum value from your mattress.
The fillings may have been treated, mainly to meet the UK’s strict flammability regulations. Occasionally this can cause a chemical smell, especially when mattress is unwrapped for the first time. This is normal and should disappear after the mattress has been aired for a few days. Airing your bed everyday for a minimum of 20 minutes is good practice and will allow body moisture to evaporate.
Mattress settlement is perfectly normal, This will be more noticeable where you sleep, however body impressions can be minimised if you follow these turning guidelines.
Turn your mattress regularly. You should turn it over and rotate end-to-end every week for the first three months, then every three months after that. This will help the upholstery fillings to settle down more evenly.
Do not bend or fold the mattress as this will cause damage the spring unit which will invalidate your guarantee.
Standing or jumping on your bed can cause damage, do not to allow children to use the mattress as a trampoline.
Using a mattress protector is a great way of protecting your mattress and keeping it in good condition, and protecting it from stains.